Browsing and planning.
You can shape an unsaved planning brief. The custom journey tool keeps your selections in the current browser page only. It does not ask for your name, email, phone number or payment details, and it does not submit the brief.
Privacy
Privacy at Ngalambay.
Natcha Cultural Tours Pty Ltd, ABN 18 691 072 812, operates Ngalambay. For privacy questions, email hello@natchaculturaltours.com.
Email enquiries.
If you email the team, we receive your email address, your name if supplied, and the information you include. We use it to answer your enquiry, discuss a tour or help with a booking. People handling the enquiry or delivering the tour receive the information needed for that work. Please do not email card details or medical records. Ask the team how to discuss access or dietary needs before sending sensitive information.
Website, email and booking services.
Vercel hosts this website and processes connection information, including IP addresses and browser information, to deliver and protect it. Google Workspace handles the contact mailbox. Rezdy and its payment providers handle information entered during booking. These services may process information outside Australia; Rezdy’s privacy policy describes its overseas storage and handling.
Optional analytics and Meta measurement.
When optional measurement is available, the footer provides separate choices for Google Analytics and Meta. Both stay off unless you allow them. Choosing Allow Meta measurement in Advertising preferences shares public page and tour views, the page address and advertising link details, your IP address and browser information with Meta to measure advertising. Meta can associate this activity with your Facebook or Instagram account. Private booking and account pages, contact details and form answers are excluded. Choose Keep advertising measurement off to stop new events. Information already shared cannot be withdrawn through this control. Your choice does not affect browsing or booking.
Records and privacy questions.
We keep records for their business purpose and applicable legal requirements. Email hello@natchaculturaltours.com to ask about your information, request access or correction, or raise a privacy concern. We may need to verify your identity before handling a request.
Location and cultural care.
Public maps use only approved general-area information. Sensitive meeting points and unapproved cultural detail do not belong on the public map.